HOW TO SEND IN YOUR RETURN/EXCHANGE

INTERNATIONAL

 

Customers outside of the China are responsible for shipment costs for returns and exchanges. To ship an item back to OSVYOplease:

Indicate on your invoice whether you are exchanging or returning the item(s).

For exchanges: please indicate the desired model/size. We recommend you contact customer service to place your exchange on hold so it does not sell out while we await your package. Please call or send an e-mail with the order number, the item, and size you would like on hold.

 

Pack your item(s) and invoice into a bag or box.

 

On the airway bill please include your invoice number and note "Return shipment to China". Mail your return or exchange using your carrier of choice to: 

 

OSVYO Clothing  CO.LTD

NO.232,xinggangxi Street

HaiZhu District Guangzhou

CHINA